Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website and business services offered by Kunthunath Medical Agency, located at Plot No.52, Shed No-4, Sagar Industrial Estate, Vasta Devdi Road, Katargam, Surat - 395004.

By accessing our website, placing an enquiry, or entering into a business relationship with us, you agree to these Terms. If you do not agree, please do not use our services.

2. Nature of Business

Kunthunath Medical Agency is a distributor of ethical (branded) pharmaceutical products for licensed chemists, stockists, hospitals, and authorized trade partners. We do not sell directly to consumers through this website unless expressly stated.

All products supplied are subject to applicable drug laws, licensing requirements, prescription rules, and manufacturer terms.

3. Eligibility and Accounts

You represent that you are authorized to conduct pharmaceutical trade and possess valid licenses, registrations, and permissions required under applicable Indian laws.

We reserve the right to approve, suspend, or refuse business relationships at our discretion to comply with legal, credit, and compliance requirements.

4. Orders and Pricing

Product availability, pricing, discounts, schemes, and dispatch timelines are subject to confirmation at the time of order processing.

We may correct pricing or typographical errors on our website or communications before order confirmation. An order is considered accepted only after our written or system confirmation.

5. Delivery and Risk

Delivery timelines are estimates and may vary due to stock availability, logistics conditions, regulatory checks, or force majeure events.

Risk and responsibility for goods generally transfer upon delivery to the address or carrier designated in the invoice, unless otherwise agreed in writing.

6. Payment Terms

Payment terms, credit limits, and settlement schedules are offered at our discretion and may vary by customer profile, payment history, and business requirements.

Delayed or defaulted payments may result in suspension of supply, recovery action, and interest or charges as permitted by law and agreed commercial terms.

7. Product Compliance

Customers are responsible for storing, handling, dispensing, and selling medicines in accordance with applicable laws, including cold chain requirements where relevant.

Customers must verify batch numbers, expiry dates, and invoice details at the time of receipt and report discrepancies promptly.

8. Intellectual Property

All website content, branding, logos, text, graphics, and materials are owned by or licensed to KMA and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, KMA shall not be liable for indirect, incidental, special, or consequential damages arising from use of the website or business dealings, except where liability cannot be excluded under applicable law.

Our total liability for any claim relating to a specific transaction shall not exceed the value of the goods or services giving rise to the claim, unless otherwise required by law.

10. Governing Law

These Terms are governed by the laws of India. Courts at Surat, Gujarat shall have exclusive jurisdiction over disputes arising out of or relating to these Terms, subject to applicable law.